Consumer information

If you order goods when visiting our website, we would like to draw your attention to the following:

1. the language available for the conclusion of the contract is German.

2. please refer to the individual product descriptions on our website for the main features of the goods we offer and the period of validity of limited offers.

3. the presentation of our goods does not constitute a binding offer on our part. Only the order of goods by you is a binding offer according to § 145 BGB. After your order, we will send you an e-mail containing the order you have placed, and at the same time we will inform you of the acceptance or rejection of your offer. If we accept your offer, the purchase contract is concluded between you and us.

4. you can recognize any input errors when submitting your order in the final confirmation before the final order and correct them at any time using the delete and change function before sending the order.

5. the prices quoted by us are final prices including taxes plus shipping. An overview of the shipping costs incurred can be found here.

6. payment of the goods is made at your choice by credit card, invoice, PayPal, Shop Pay, Google Pay, Apple Pay or prepayment.

7. delivery takes place worldwide. All items offered are ready for immediate shipment, unless clearly stated otherwise in the product description.

8. we save the contract text and send you the order data and our terms and conditions by e-mail. You can also view the GTC at any time here.

9. as a consumer you have a right of withdrawal. Please click here for details of your right of withdrawal.

10. the purchase contract is concluded with:

SD Grenzgaenger International GmbH
Gablonzer Straße 4
76185 Karlsruhe
Germany

11. complaint procedure via online dispute resolution for consumers (OS):

Under applicable law, we are obliged to inform consumers of the existence of the European Online Dispute Resolution platform, which can be used to resolve disputes without having to go to court. The European Commission is responsible for setting up the platform. The European Online Dispute Resolution Platform can be found here: https://www.ec.europa.eu/consumers/odr

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.